Implementation project
FeedbackBox
Anonymous or named feedback from the floor—routed to the right owner with SLAs.
What the project delivers
Simple intake forms and inbox triage for store and office feedback. Categories, assignment rules, and status so nothing sits unread.
How it improves operations
Surfaces issues before they escalate on social channels; leadership sees trends instead of one-off chats.
Capacity, users & database
Concurrent users
up to ~200 concurrent submitters
Database
PostgreSQL
Implementation price
600 €